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ADWeek - How Domino's amusingly dealt with an obscene troll on Twitter.

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How Domino's amusingly dealt with an obscene troll on Twitter.


Domino's Calmly Deals With Twitter Customer Who Says He Burned His Junk on a Pizza
www.adweek.com
Here's a pretty good example of a brand dealing well with a troll on Twitter—mostly by sticking to the script, with a few flourishes along the way.